Policy
It is Morgan Properties’ policy that all lease documents, proof of renter’s liability insurance verified and move in money must be paid to release keys on the first day of the lease to the new resident.
- If a resident’s lease term is less than 4 months, a notice to vacate must be completed by move in.
- After processing the move in the account must be put on notice in Yardi.
- All residents in Future status, including corporate entities, will automatically receive a link from Assurant to complete their insurance requirements.
- The resident(s) must either purchase a Pay with Rent policy or upload proof of their third-party policy prior to the release of keys.
- The resident(s) must either purchase a Pay with Rent policy or upload proof of their third-party policy prior to the release of keys.
- Money due at move in includes security deposit, rent and all additional fees.
- New residents can pay via their RentCafe CRM Resident Portal with a credit/debit card or their checking/savings account.
- Cash will not be accepted under any circumstances. If the resident prefers to pay with cash, provide the resident with the link to find the nearest WIPS approved payment location.
- All move in money collected in-person from new residents must be paid using certified funds or money order.
All properties in every state except New York and Georgia: The rent amount due depends on the date the resident moves in.
- If a resident moves in prior to the 20th of the month, the resident must pay the first full month’s rent. The prorated rent amount for the month of move in will be due on the 1st of the following month.
- If a resident moves in on or after the 20th of the month, the resident must pay the prorated rent along with the first full month’s rent.
New York and Georgia Properties:
- Residents are only required to pay the move-in prorate (rent) regardless of the day of month.
The Property Manager is responsible for ensuring the move in is completed in Yardi by auditing the resident ledger, lease charges, and resident liability insurance information.
Canceling a Move In
- It is the responsibility of the Property Manager to review alternative options with any future resident wishing to cancel their move in.
- The future resident must submit their cancellation request in writing.
Adjusting a Move In Date:
- A vacant apartment is not held for more than one week from the future resident’s original move in date.
- In situations where you may have to consider extending the time beyond one-week, Regional Manager approval is required.
- A future resident may need to be reassigned to another apartment to optimize the lowest vacancy loss for the property.
- Contact the LRO Pricing Manager to confirm rental rates, if applicable.
- The Service Manager must be notified of all changes to move in dates so they can adjust the production schedule.